Shipping Policy

At LELE, we strive to ensure that your order is delivered as quickly and safely as possible. Below you will find the details regarding our shipping process, delivery times, and costs.

Shipping Locations

We currently offer shipping to:

The Netherlands
Other countries within the EU
Please note that we do not currently offer international shipping outside of the EU, but we hope to expand to other regions in the future.

Shipping Restrictions:
We do not ship to certain regions or countries. [Insert any specific shipping restrictions here, such as P.O. Boxes, military addresses, or countries you do not currently ship to].

Shipping Costs

Shipping costs vary depending on the destination and the size of your order. You can view the shipping fees during the checkout process before completing your purchase. We offer the following shipping options:

Standard Shipping (5-7 business days) – [Price]
Express Shipping (1-3 business days) – [Price]

Free shipping is available on orders over €[amount] within the Netherlands.

Processing Time

Orders are typically processed within 1-2 business days from the time your order is placed. Orders placed on weekends or holidays will be processed on the next business day.

Delivery Times

Delivery times are estimates and can vary depending on the shipping method and destination. For standard shipping, please allow up to 5-7 business days for delivery within the Netherlands. For express shipping, delivery should occur within 1-3 business days.

Please note that we are not responsible for delays caused by the courier or external factors such as weather conditions or customs processing.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status of your delivery on the courier's website.

Shipping Restrictions

We do not ship to P.O. boxes or military addresses. Orders placed with these addresses will be canceled and refunded.

Other Shipping Restrictions:
If there are other limitations or special considerations for shipping certain items (e.g., perishable goods like olive oil), please mention them here.

Damaged or Missing Items

If your order arrives damaged or if you are missing an item, please contact us immediately at [insert email address]. We will work with you to resolve the issue as quickly as possible.

Returns and Exchanges

Please refer to our [Returns and Refund Policy] for detailed information on how to return or exchange products.

Customs and Import Duties

For deliveries outside the Netherlands, customs duties and import taxes may apply. These charges are the responsibility of the customer and are not included in the shipping fee.

Extra Overwegingen:

Verzendbeperkingen: Als je bijvoorbeeld geen verzending naar bepaalde landen aanbiedt (bijvoorbeeld buiten de EU), of als je een limiet hebt voor de maximale grootte van een bestelling, kun je dat hier duidelijk aangeven.
- E.g., "Currently, we do not offer shipping to [list countries]."
Verzending van biologische producten: Omdat je biologische olijfolie verkoopt, zou je kunnen aangeven dat je zorgvuldig verpakt om de kwaliteit van je producten te behouden:
- "We take extra care in packaging our olive oils to ensure they arrive in perfect condition. As a premium product, we make sure all orders are securely packed to prevent any damage during transit."
Optie voor in-store pickup: Als je de optie biedt om bestellingen op te halen in een fysieke winkel of pop-up locatie, kun je dat hier toevoegen:
- "If you're located near our [insert location], you can choose to pick up your order in-store. Simply select 'In-Store Pickup' during checkout."